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Good industry examples used were cars – Henry Ford did little innovation on
the
Good industry examples used were cars – Henry Ford did little innovation on
the product but revolutionised the production process. A really good example
extended this to the JIT system as Toyota. Another well used example was
Apple which uses existing technology and concepts already developed by
others, but improves them and outsources the production to innovative
suppliers like Foxconn and so the i-things are dominated by process
innovations rather than new to the world product innovations.
There are examples where the process innovation leads to new products –
surface mount technology, Pilkington float glass, etc. And so the final answer
should be that the statement is often true, but always so, and in most
industries and firms it is the process innovation which is most prevalent and
important.
Surprisingly a good many talked of the process of managing innovation which
is wrong and failed to say that the relationship is not always linear as process
innovations can release previously blocked or costly product innovations
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