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1. What must be included in an effective knowledge management system?
2. Describ
1. What must be included in an effective knowledge management system?
2. Describe the various characteristics of effective strategic leadership.
3. The Purposes of a Performance Measurement System and how to achieve them
4. List the purposes of a performance measurement system and explain why do managers
review performance results in an organization?
5. What must be included in an effective knowledge management system and describe its benefits?
6. Identify and discuss the key aspects of strategic planning addressed by the Baldrige
category of strategic planning.
7. Identify the category of the Baldrige Criteria that directly relates to focusing on
customers. List the examination items associated with this category.
8. What are the factors that affect how work is organized in the context of an organization?
9. What are core competencies? Describe its characteristics.
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