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Objectives:
This assignment is intended to show evidence that you have achieved
Objectives:
This assignment is intended to show evidence that you have achieved or are working towards the following learning objectives:
Analyze and describe findings for improvement in a clinical scenario if TeamSTEPPS® methods and practices are used.
Instructions:
Step 1: To begin preparing for your case study analysis first watch this simulation. Within the simulation you’ll be able to identify multiple roles interacting with the patient, at times in conflict.
As you watch the simulation consider the four tenants of TeamSTEPPS®: teamwork, communication, situation monitoring, and mutual support.
Part I–Video: Conflict Management in the Interprofessional Team Simulation (6:03)
Cameron Comstock Actor. (2018, November 14). Shoulder final client [Video]. YouTube. https://www.youtube.com/watch?v=p3qHqQMi_M0
Conflict Management in the Interprofessional Team Simulation.docx
As you watch the case study video consider this summary of the case, but also include your own findings:
Personnel Involved: Nurse, OT, AT, PT, Health Administrator
Materials: Professional Code of Ethics, Scope of Practice (State = California), moral model of ethical decision-making
Case Scenario: A newly licensed nurse is delivering massage to a 22-year-old athlete-patient who recently underwent a shoulder reconstruction due to a sport collision-injury. The patient has requested massage to relieve pain. During the delivery of this massage, the physical and occupational therapist arrive to determine course of treatment. Another member of the healthcare team, the athletic trainer, observed surgery and has orders from the surgeon to perform scar tissue massage therapy. All healthcare professionals feel this is in their scope of treatment, how do we proceed? Who is reimbursable? Who should be providing care in this setting? Who needs to get involved, if anyone else?
Additional Points to Consider: The nurse is providing an inappropriate massage that is contraindicated at this stage of the patient’s soft tissue healing. The patient’s insurance has limited post-operative rehabilitation coverage. The PT, OT, and AT feel that each of them should be the rehabilitation discipline managing this patient’s case. Integrate strategies for conflict management of this interprofessional patient scenario to bring this scenario to a patient-centered resolution.
Step 2: Part II–Analysis: Resolving the organizational conflict with TeamSTEPPS® best practices.
As you have completed your coursework you have completed lessons, simulations, and readings on the various techniques, tools, and methods of applying TeamSTEPPS® principles.
Each of you is enrolled in a graduate program at USAHS. As part of your role as a graduate student, you will gain many skills in the program that will lead you to a career path to becoming leaders in your field. In your role as a current or future leader, you will face many challenges in your leadership decision-making. Part of those challenges include ethical dilemmas, differing opinions, team personality conflicts, role differentiation, and leadership discrepancies. All these issues impact the strategic vision of the organization and the organization’s culture, and indirectly or directly the patient’s outcome.
Step 3: For this assignment you will develop a 4-to-6-page paper using APA 7th edition student paper template that analyzes the scenario and describes the best TeamSTEPPS® best practice to improve interprofessional collaboration in future scenarios.
To formulate your paper, you will begin by reviewing the scenario, roles of each team member, and the conflict presented. You will draw upon the skills you have gained throughout the course to develop a best practice solution.
Develop your paper to include the following:
Title page
Introduction
Clinical scenario descriptions (team members and roles, conflict, situation)
Plan to improve interprofessional practice through TeamSTEPPS® (outline at least two concepts and two tools). (2 concepts and 2 Tools I chose :1. Team Leadership-tools- brief, huddle,debrief)(2.Communication-tools -check-back, teach back, closed loop communication)
Explain how the implementation of best practice can influence culture and reduce conflict/harm (hint: shared mental model)
Conclusion
References
You will need to include at least three scholarly sources to support your best practice, one of which may be the AHRQ website.
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