These are 2 separate questions please answer separately. 1. After being observed

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These are 2 separate questions please answer separately.
1. After being observed

These are 2 separate questions please answer separately.
1. After being observed many times, Beverly Demarr, a hospital lab analyst, had an average observed time for blood tests of 12 minutes. Beverly’s performance rating is 105%. The hospital has a personal, fatigue, and delay allowance of 16%.
Find the normal time for this process.
Find the standard time for this blood test.
2. the photo for this question is attached

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